I had a ”custom” install of a fish finder on my 22 Ft Regal Bow Rider. Carlo and AJ did an outstanding job on what was a very difficult install. First, they “accepted” the job when others wouldn’t even agree to do it. I appreciated that they constantly communicated with me as they worked on it , to ensure the best possible outcome. The finished product was outstanding! The unit looks like it was factory installed and it worked great!! I highly recommend Jerry’s Service Dept. if you need something done right!
We had a difficult issue to troubleshoot on our older boat. Sean came out the harbor right away and tried to resolve our problem so we could possibly boat the next day. We got a call late the next afternoon that he had solved our problem and the boat was back in the water. Our boat is running great now. We have been a long time customer of Majestic, were so pleased with Sean's service, and wanted to make sure he got a thank you!
Our family recently relocated to the Midwest and needed a trailer to move our boat. Erick from sales not only helped us get the right trailer in a very timely manner, but also had all of the paperwork ready to go when we arrived for delivery. The commitment to excellence does not end here though....
We stored our boat with Jerry's and signed up for the self in/out service. Amanda from the service department made it very simple to get setup and the reservation process is very simple via the app.
Recently we upgraded to the valet program with Mark's assistance. Sign up was insanely easy and reservations through the app make getting our boat ready for a day on the lake effortless. My family and I can not stop talking about the assistance we are provided on the pier every time we arrive.
In our experience, Jerry's Majestic Marine is a first class organization from Sale to Service and Storage.
Long Grove, IL